Privacy Policy

TradeHub Algo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our trading platform and services.

Personal Information

We collect the following personal information:

• Name and contact information (email address)
• Account credentials and authentication data
• Payment information (processed securely through Stripe)
• Profile information and preferences
• Communication records with our support team

Usage Information

We automatically collect:

• Device information (IP address, browser type, operating system)
• Usage patterns and interaction with our platform
• Performance data and error logs
• Cookies and similar tracking technologies

Trading Data

We may collect:

• Market analysis preferences and settings
• Indicator usage and customization data
• Backtesting results and strategy configurations
• Community interaction data

We use your information for the following purposes:

• Service Provision: To provide and maintain our trading platform
• Account Management: To create and manage your account
• Payment Processing: To process subscriptions and payments
• Customer Support: To respond to your inquiries and provide support
• Platform Improvement: To analyze usage patterns and improve our services
• Security: To protect against fraud and ensure platform security
• Communications: To send important updates and marketing communications

We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our platform
• Payment Processors: With Stripe and other payment processors to handle transactions
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

We implement appropriate security measures to protect your information:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security audits and monitoring
• Employee training on data protection
• Compliance with industry security standards

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and recommendations
• Improve platform performance and user experience

You can control cookie settings through your browser preferences, though this may affect platform functionality.

Our platform integrates with third-party services:

• Stripe: For payment processing
• TradingView: For chart integration and analysis
• Google Analytics: For website analytics
• Discord: For community features

These services have their own privacy policies, and we encourage you to review them.

We retain your information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services and platform

You may request deletion of your account and associated data at any time.

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-out: Unsubscribe from marketing communications
• Objection: Object to certain processing activities

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our platform

Your continued use of our services after such changes constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@tradehubalgo.com
• Support: support@tradehubalgo.com
• Discord: Join our community for support